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Rapido Trains customer service

Discussion in 'Model Railways' started by The Green Howards, Jan 30, 2023.

  1. The Green Howards

    The Green Howards Nat Pres stalwart

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    Just wanted to place my admiration for this company here: I ordered their model of the 16" Hunslet Jacks Green from Hattons some time ago and it finally arrived, but with a defect. Within 24 hours of informing Rapido of the fault they sent photographs explaining what the item was and where it needed to be replaced.

    Thank you, Rapido :)
     
    JBTEvans and Bikermike like this.

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