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Rapido Trains customer service

Discussion in 'Model Railways' started by The Green Howards, Jan 30, 2023.

  1. The Green Howards

    The Green Howards Nat Pres stalwart

    Feb 20, 2016
    Likes Received:
    Naughty step
    Heritage Railway Volunteer:
    No I do not currently volunteer
    Just wanted to place my admiration for this company here: I ordered their model of the 16" Hunslet Jacks Green from Hattons some time ago and it finally arrived, but with a defect. Within 24 hours of informing Rapido of the fault they sent photographs explaining what the item was and where it needed to be replaced.

    Thank you, Rapido :)
    JBTEvans and Bikermike like this.

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