If you register, you can do a lot more. And become an active part of our growing community. You'll have access to hidden forums, and enjoy the ability of replying and starting conversations.

Saphos Trains 2018

Discussion in 'What's Going On' started by gwr4090, Dec 19, 2017.

  1. staffordian

    staffordian Well-Known Member

    Joined:
    Mar 27, 2012
    Messages:
    1,372
    Likes Received:
    1,957
    Gender:
    Male
    Occupation:
    Retired
    Location:
    The Potteries
    Heritage Railway Volunteer:
    No I do not currently volunteer
    Still waiting for the call.

    33 days and counting :)
     
  2. Bulleid Pacific

    Bulleid Pacific Member

    Joined:
    Apr 14, 2007
    Messages:
    3,931
    Likes Received:
    919
    Occupation:
    A Thingy...
    Indeed. I mean, I'd be quite happy with a free trip!
     
  3. andalfi1

    andalfi1 Member

    Joined:
    Nov 5, 2008
    Messages:
    999
    Likes Received:
    463
    Gender:
    Male
    Occupation:
    Semi Retired.
    Location:
    Haworth
    Heritage Railway Volunteer:
    Yes I am an active volunteer
    Interesting, I had booked 3 seats, upon which I was informed, for a booking of 3 we would be allocated 2 window seats.
     
  4. Bulleid Pacific

    Bulleid Pacific Member

    Joined:
    Apr 14, 2007
    Messages:
    3,931
    Likes Received:
    919
    Occupation:
    A Thingy...
    In a way, it's discrimination against single persons. Same with the single supplement for some hotels.
     
  5. Big Al

    Big Al Nat Pres stalwart Staff Member Moderator

    Joined:
    May 30, 2009
    Messages:
    17,895
    Likes Received:
    16,903
    Location:
    1016
    Heritage Railway Volunteer:
    No I do not currently volunteer
    The funny thing is that if you book a room in a hotel then the price is the price whether there is one person or two people in it - e.g. Premier Inn. However if you book a tour with, say the RTC, who use Premier Inn as one of their hotels, then you pay a single supplement. Explain....but we digress.
     
    Waterbuck, 35B and railrover like this.
  6. Waterbuck

    Waterbuck Member

    Joined:
    Apr 26, 2009
    Messages:
    776
    Likes Received:
    343
    Gender:
    Male
    Location:
    West Yorkshire
    Heritage Railway Volunteer:
    No I do not currently volunteer
    ....aaand perhaps some would say its also discrimination against 'Northerners' when one company charge the same price to Carlisle from Preston as they charge all the way from that-there-London ? ;)
     
    andalfi1 likes this.
  7. MellishR

    MellishR Part of the furniture Friend

    Joined:
    Apr 16, 2009
    Messages:
    6,153
    Likes Received:
    3,753
    I booked one trip on line just over a week ago. They emailed me on Thursday saying they'd tried to phone me to collect the payment but I can see no record of a call from them. I phoned them this morning and paid.
     
  8. staffordian

    staffordian Well-Known Member

    Joined:
    Mar 27, 2012
    Messages:
    1,372
    Likes Received:
    1,957
    Gender:
    Male
    Occupation:
    Retired
    Location:
    The Potteries
    Heritage Railway Volunteer:
    No I do not currently volunteer
    I wonder if they are working though the bookings in trip order rather than order they were booked?

    The trip which I booked on 31 December last year is the Pennine Moors Christmas Explorer next December, so perhaps they'll get round to me once all the booked places on the earlier ones have had payments taken.
     
  9. Spamcan81

    Spamcan81 Nat Pres stalwart

    Joined:
    Aug 25, 2007
    Messages:
    32,838
    Likes Received:
    17,288
    Occupation:
    Training moles
    Location:
    The back of beyond
    Heritage Railway Volunteer:
    Yes I am an active volunteer
    You’re not doing the maths properly.
     
    rule55 likes this.
  10. Henry the Green Engine

    Henry the Green Engine New Member

    Joined:
    Dec 4, 2016
    Messages:
    74
    Likes Received:
    58
    Gender:
    Male
    Location:
    Hants
    Heritage Railway Volunteer:
    Yes I am an active volunteer
    They took my payment on the phone today, when I booked. I'm more concerned about getting the wrong loco on the day. Crewe-Shrewsbury-Stafford-Crewe, LMR loco required. Still, if it is the Bulleid, I won't worry about not having a window.
     
  11. jamesd

    jamesd New Member

    Joined:
    Aug 24, 2009
    Messages:
    449
    Likes Received:
    143
    Location:
    Llanharan, S Wales
    I’m booked on the Welsh Marches Express on the 16 June and have just discovered a final reminder email from Saphos trains in my junk mailbox with a payment deadline of tomorrow. This is the only contact I’ve had from Saphos trains other than the initial booking confirmation so I t may be worth other prospective passengers checking their junk mailboxes too!
    James
     
  12. SteveKesterton

    SteveKesterton New Member

    Joined:
    Jul 24, 2015
    Messages:
    46
    Likes Received:
    19
    Gender:
    Male
    Heritage Railway Volunteer:
    No I do not currently volunteer
    I had exactly the same thing happen, found the email in my junk purely by chance.

    Wonder how many people miss the email and therefore lose their bookings :(
     
  13. IamDaniel

    IamDaniel New Member

    Joined:
    Jul 5, 2017
    Messages:
    219
    Likes Received:
    117
    Gender:
    Male
    Location:
    UK
    Heritage Railway Volunteer:
    No I do not currently volunteer
    As I missed out first time around, I'm going to ring up tomorrow and ask if there's a reserve list...
     
  14. Hunslet589

    Hunslet589 New Member

    Joined:
    Mar 19, 2017
    Messages:
    103
    Likes Received:
    173
    Gender:
    Male
    Location:
    Oxfordshire
    Heritage Railway Volunteer:
    Yes I am an active volunteer
    Your posting prompted my to check my junk folder - and yes there it is. A mail asking to complete payment by Friday... So a priority call tomorrow.

    It seems therefore that such assignment of Sapphos mail as junk is common by email hosts. Be warned...
     
  15. Bulleid Pacific

    Bulleid Pacific Member

    Joined:
    Apr 14, 2007
    Messages:
    3,931
    Likes Received:
    919
    Occupation:
    A Thingy...
    Periodically check my spam folder and still haven't received anything. Not the best start of an enterprise.
     
  16. Hunslet589

    Hunslet589 New Member

    Joined:
    Mar 19, 2017
    Messages:
    103
    Likes Received:
    173
    Gender:
    Male
    Location:
    Oxfordshire
    Heritage Railway Volunteer:
    Yes I am an active volunteer
    As I understand it they are working through bookings in train date order. Mine is for 1st July. So if yours is after that then it looks like they just haven’t got to you yet.

    I get the feeling they have been surprised (aka unprepared) for the speed with which bookings have come in.
     
  17. Bulleid Pacific

    Bulleid Pacific Member

    Joined:
    Apr 14, 2007
    Messages:
    3,931
    Likes Received:
    919
    Occupation:
    A Thingy...
    50% discount and surprised at the response? Maybe.
     
  18. staffordian

    staffordian Well-Known Member

    Joined:
    Mar 27, 2012
    Messages:
    1,372
    Likes Received:
    1,957
    Gender:
    Male
    Occupation:
    Retired
    Location:
    The Potteries
    Heritage Railway Volunteer:
    No I do not currently volunteer
    I rang again last Wednesday. As someone mentioned above, they said that they are working through the bookings in trip date order, but he asked if I wished to give my payment details whilst I was on the phone.

    I did so, but suspect all they have done is note them, because as of this evening, the transaction hasn't appeared on my card account; either as a transaction or a pending item.
     
    60017 likes this.
  19. 30567

    30567 Part of the furniture Friend

    Joined:
    Aug 7, 2012
    Messages:
    4,464
    Likes Received:
    2,668
    Yes same here. Just got my cc statement, no money taken yet. And on reflection no authorisation code and no 'that's gone through' when I was on the phone. The guy said something a bit vague like 'you will see this on your statement in the next few weeks'.
     
    60017 likes this.
  20. Dobbs0054

    Dobbs0054 Member

    Joined:
    Sep 23, 2014
    Messages:
    872
    Likes Received:
    520
    Gender:
    Male
    So maybe we need a more sophisticated online booking system where you select your seat on a first come first served basis? Works for other operators.
     

Share This Page