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Sunset Steam Express. Selected Tuesdays, July/August 2022 (Windsor trips cancelled)

Discussion in 'What's Going On' started by Paul.Uni, Oct 20, 2021.

  1. 81F

    81F New Member

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    Joined this forum (previous regular browser here) to thank all for the info above. I was on this tour last night, and we weren't provided with any information at all while we spent an hour just forward of Virginia Water station.
    I'm waiting to see what SteamDreams offer us in terms of recompense...
     
  2. Big Al

    Big Al Nat Pres stalwart Staff Member Moderator

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    You probably need to go back to when there were the Kenny O Postals am and pm from CJ. These used P1 and P17.
     
  3. Deepgreen

    Deepgreen Well-Known Member

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    Welcome. That's poor, even if they didn't want to admit/refer to a SPAD, there should have been something said, not least because there is only so much time that some people will let pass before they try to de-camp.
     
  4. green five

    green five Resident of Nat Pres

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    Welcome to the forum.
    That is pretty poor customer service from SD. Be interested to hear what response you get from the company.
     
  5. AaronT

    AaronT New Member

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    It was in platform 3 I believe, was watching it. Definitely not 1
     
  6. Deepgreen

    Deepgreen Well-Known Member

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    Yes I can't imagine LORO being happy with p1 being used, and why would the ECS have needed to reverse into a platform at CJ anyway?
     
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  7. 6026 King John

    6026 King John Well-Known Member

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    I'd be impressed if they used Platform 1 - it's actually a bay platform with a set of buffers at the West end. The original Platform 1 was taken out of service years ago due apparently to the arches underneath being in a dodgy condition. So there was Platform 2 and 3 with a through road in between. Then changes happened when the Overground came along - Platform 2 became Platform 1 with a set of stops half way along, and a new Platform 2 appeared to the West of the stops allowing trains Overground trains to run into what had been the through road. Rather hard to explain but look on Open Train Times maps and you'll see what I mean!
     
  8. 6026 King John

    6026 King John Well-Known Member

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    So what was the explanation given for the train reversing and going back the way it came?
     
  9. 81F

    81F New Member

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    Immediately before starting back we were told it was a signalling fault. No further detail given.
    I can also confirm we arrived at platform 3 at Clapham Junction.
     
  10. Gladiator 5076

    Gladiator 5076 Part of the furniture

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    I did wonder about that but my Quail does not show the LO revisions made to CJ.
    Did not think of the OTT maps, although I did look at OTT as the outward journey times still show on there unlike RTT.
     
  11. mrKnowwun

    mrKnowwun Part of the furniture

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    Well thats fair enough, I can't see that anyone is going to tell a trainload of passengers "Sorry the driver jumped a red light*, but don't worry, the same train crew is going to drive you back"

    *If a SPAD (is it still called SPAD?) was the actual event.
     
  12. Deepgreen

    Deepgreen Well-Known Member

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    Presumably, though, it was a different train crew on the diesel?
     
  13. mrKnowwun

    mrKnowwun Part of the furniture

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    Fireman and or Ti may have been qualified, but my jocular point remains, you don't tell the PAX your train crew has jumped a red light.
     
  14. Big Al

    Big Al Nat Pres stalwart Staff Member Moderator

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    So you think it's all funny and requires you to comment? :rolleyes:
     
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  15. Deepgreen

    Deepgreen Well-Known Member

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    Possibly a tad harsh, as no-one was hurt and the passengers at least got back to London in reasonable time. A serious incident, yes, but not one that necessarily precludes a little light-heartedness, surely?
     
  16. Big Al

    Big Al Nat Pres stalwart Staff Member Moderator

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    Fair point but it does rather depend on the situation and the consequences for individuals of what may or may not have happened. And I'm not thinking so much of folk who had their trip on a train curtailed.

    But this thread is about a series of similar trips so let's see what happens on 17th May.
     
  17. mrKnowwun

    mrKnowwun Part of the furniture

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    I think you need to read what was written, in context, and not get word blind in your rush to be offended. That which you seem prone to suffer from.
     
    Last edited: May 11, 2022
  18. RalphW

    RalphW Nat Pres stalwart Staff Member Administrator Friend

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    Al is not the only one who thinks your 'jocular' comment was in poor taste.
     
  19. Steamage

    Steamage Part of the furniture

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    I've noticed before that some posts appear quite different when read on their own (as happens when scrolling through a "latest posts" view) than they do when read as part of the thread that prompted the response. Also, a jocular tone is hard to convey effectively.
     
  20. 81F

    81F New Member

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    I'm very pleased to report that Steam Dreams have offered a re-run of the tour at no additional cost, so we've rebooked for the 24th May.
    I can't fault their customer service on this basis.
     

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