North Yorkshire Moors Railway General Discussion

At NYMR you save up to 30% if you book in advance online using the website.
No walzing though, as you must collect your ticket at the booking office.

 

If the 'thing' being shown at the booking office has a unique bar code / QR code on it which has to be scanned before the actual tickets are issued then said 'thing' will only be able to be used once regardless of how many copies get printed!

 

QR code, which is scanned by TTI. On the part of the passenger, save the ticket as a pdf onto the phone before turning up at the railway. Same as for gigs etc.

 

Theres already a pattern to follow - that on the big railway. Tickets are downloaded to the device, or printed (which could be done through the ticket office), and the scans are done on a device that doesn’t have to be online at the time of scanning. You then accept that there is some risk of misuse and play the odds to make it unlikely that second users will get away with it.

GCR at least do this, and their mobile connections aren’t great.

 

Correct. The ticket has a unique booking reference number we enter into EPOS, and once we’ve confirmed the customers name (and, those using an annual pass, their identity) we then print off the tickets, but we can only do this once. The process is seconds, and is a lot quicker than selling tickets to walk-up passengers, where we then explain the options, the timetable, the costs etc etc. Then the passenger forgets their cards PIN number or enters the wrong card (I’ve seem store cards tried to be inadvertently used).

If someone who has prebooked arrives at the booking office and has forgotten to print off their ticket, has not made a note of the tickets reference number, presents a phone with no mobile signal (does happen) or has completely forgotten to bring anything (maybe left in the car, left at home, it does happen) we still search by name and postcode but this takes a few seconds more (meanwhile the queue is growing…).

 

The problem with the TTIing scanning the ticket is either there is no mobile signal or has already been scanned, so is that a duplicate ticket or has it been scanned earlier in the journey.

 

Addressed in post #7404.

 

If the answer had been that exchange of confirmation was so that Edmonson card tickets could be issued as part of the experience (Crich do this though with Old pennies that you pay the tram driver with), I would applaud that. If it was that the technology is not yet implemented, well OK, But, what is being described seems to create unnecessary work for little benefit. That said, whilst volunteers can be found to administer the scheme there’s probably better and more urgent things for management to fuss about.

 

gigs and big sporting events have already moved on from that - Twickenham this year had dynamic QR codes. You still download them to your phone so they don’t require signal (useful as 60,000 people trying to use their phones in the footprint of the stadium crashes the network anyway), but then they pulse/rotate in a pattern, so a simple copy is an obvious fake.

now, obviously that disadvantages people without smartphones, but it’s the way the world is going and the RFU seems to have accepted that they should say to the overwhelming majority of attendees, ‘this is the system, come or don’t come’*

*I’m sure there’s a workaround, but it’s sufficiently well buried to put off all but those who really need it.

 

Just had an email advising spaces still available for Tornado pre book services, wonder how successful these will be given its recent ad hoc use on normal services?

 

Quick look at tomorrow on the booking system, shows 250 free seats on the 1030 and 1330 services.

 

If you book tickets for many Edinburgh Fringe shows in one go, you get one QR code to print and/or store on your phone which gets you into all those shows. At each show a steward scans the code and in you go. It would be trivially easy for several people to have copies of the same code, so it must work only once for each show.

 

I can’t help thinking the issue of “attraction sells ticket online and needs to ensure it is only used for one person” (including all the niche cases, such as someone leaving a site and then re-entering during the ticket’s validity; or a gift-aided admission having annual validity for repeat visits) is not exactly a novel problem; and thousands upon thousands of other places up and down the country will be solving just that problem. So I am not sure we need to re-invent it here …

Tom

 

A Tornado trip is cheaper than others at just £30.

 

Are any normal services running, or is back to no trains at all on Thursdays and Fridays, now that school holidays are over? Is the railway being opened and operated just for these Tornado hauled services?

 

Just 60163 out Thursday and Friday this week and next.

 

https://www.linkedin.com/posts/nymr...s&rcm=ACoAAAPOZsAB3C8Gj3otlOodce4JgAdX4fOrCyE





If it's 300 quid for a small brass plaque on a seat back, how much to have your company logo plastered across the side of a loco?

 

Surely it would be better to offer sponsorship space on the diesels as they will get seen by more people ?

Jon

 

How much to have it properly painted?